About us

Built in Kashmir.
For the agencies that built Kashmir.

We grew up watching family friends run tour businesses out of cramped offices off Residency Road — juggling WhatsApp messages, paper notebooks, and Excel sheets that crashed every Monday. JK Tour CRM is the software they always deserved.

2024
Founded
200+
Agencies on board
7
Team members
100%
Bootstrapped
Our story

From WhatsApp chaos to a real workspace.

In late 2023, our founder Shahid was helping a family friend send out a Kashmir honeymoon proposal. The day plan came from a 4-year-old Word doc. Photos came from Google. The PDF came from a free converter that broke the fonts. Pricing came from an Excel sheet that lived on a single laptop. The client never replied.

Two weeks later, the same agency lost a ₹2-lakh booking because a follow-up email sat unsent in a draft folder. "How does any of this scale?" became "Why doesn't anyone build for us?" — and the answer was simple: nobody had. Every "travel CRM" on the market was either too generic, built for North-American DMCs, or priced for enterprise.

JK Tour CRM started as a side project to fix that one agency's workflow. Pre-built Kashmir templates. AI-drafted itineraries. Beautiful Browsershot PDFs. A CRM that actually nudges you to follow up. Pay-as-you-grow pricing in INR. Within six months, twenty agencies had asked for access. Today, more than 200 Kashmir-focused operators run their business on JK Tour CRM.

We're still small. We still take calls personally. We still ship features the day a customer asks for them, not the quarter after. That's the deal — and we plan to keep it that way.

What we stand for

Four things we believe.

Written down so you can hold us to them.

1

Operator-first

We talk to actual agency owners every week. The roadmap follows their lived problems, not investor pitches.

2

Honest pricing

No hidden fees. No usage cliffs. Pay-as-you-grow in INR, with no contract lock-in.

3

Your data is yours

Export everything any time. We never sell, mine, or share. BYOK keys go straight to the AI provider.

4

Made in Kashmir

Built, supported, and headquartered in Srinagar. Every screenshot you see was written by us, here.

The team

Small team, deep care.

When you email us, a human you've spoken with before reads it. That's a feature, not a bug.

SM
Shahid Malla
Founder & CEO

Built the whole thing. Answers support emails between commits.

Srinagar
EL
Elyspace.com
Engineering partner

Custom software studio shipping the platform with Shahid since day one.

Remote
+
You?
Next hire — apply via Contact

Hiring designers and customer success folks who care about Kashmir tourism.

Want to meet the people behind it?

We answer every email personally — usually within an hour.